Trainee Recruitment Consultant |

We're looking for...

Objective: Maximise fee performance by effectively managing all aspects of the delivery process

Key Result Areas: Meet individual fee targets, contribute to team targets

Expertise: Demonstrate commitment to driving your own learning about industry/sector/market and broader business issues, demonstrate an expert and credible personal brand to clients, candidates and colleagues.

Business Development

  • With Manager, establish an effective sales plan which includes target clients
  • Use data base and systems effectively to plan business development activity
  • Source, follow up and pass on all leads to colleagues on a timely basis
  • Demonstrate excellent relationship building, sales and service skills
  • Represent self and Stott and May professionally in all dealings with existing and potential clients
  • Meet all marketing call and client meeting targets and achieve planned outcomes

Job Management & Client Management

Demonstrate excellent consulting skills by questioning client to ascertain needs and presenting the most appropriate solution

Provide timely solutions, demonstrating a sense of urgency

Facilitate the end to end recruitment process

Ensure Terms of Business have been presented and agreed with the client

Escalate any client disputes and effectively resolve with Manager

Candidate Management

  • Use database and systems to effectively source candidates
  • Identify and utilise a broad range of candidate attraction strategies, including LinkedIn and websites
  • Effectively qualify candidates to determine suitability
  • Assess and validate candidate skills through interviewing and reference checking
  • Use database and systems effectively to code and manage candidate information accurately and in a timely manner
  • Manage candidate expectations and advise the candidate accurately on the market, salaries and conditions
  • Establish action plans and proactively market the candidate to suitable client organisations
  • Represent candidates effectively to clients whether by phone, face to face, via resume or by shortlist report
  • Provide timely feedback to candidates regarding roles
  • At all times adhere to the principles of equal employment opportunity
  • Represent self and Stott and May professionally in all dealings with candidates including over the phone, face to face, in
    writing and in advertising

System Engagement & Effectiveness

  • Utilise all functions, codes and searches effectively and in line with agreed metrics
  • Document all business activity including client, candidate and job information accurately and in a timely manner, adhering to
    all relevant legislation and policies, including Social Media
  • Demonstrate a commitment to maintaining data integrity in line with current initiatives

Service Delivery

  • Adhere to Stott and Mays recruitment methodology and service delivery standards
  • Continuously work to improve the quality of customer service to clients and candidates
  • Maintain a high candidate care score by ensuring a good service is provided to candidates and survey responses are chased


  • Demonstrate commitment to effectively managing risk, adhering to all company standards and legislative requirements
  • Escalate any non-compliance or legislative issues to management immediately

Skills & Competencies

  • Demonstrates behaviour which supports the Stott and May values
    ✓ Passion
    ✓ Family
    ✓ Deliver on Promises
    ✓ Need for Speed
    ✓ Be a Value Leader
  • Displays a high level of personal professionalism, presentation and credibility
  • Motivated to achieve and exceed targets
  • Able to work in a fast paced and competitive environment
  • Able to manage self and time effectively
  • Demonstrates a sense of urgency
  • Able to think on feet
  • Excellent communication skills – assertive, credible and confident
  • Customer service focused and able to provide solutions
  • Develops positive working relationships with immediate team members and other parts of the business
  • Degree qualifications preferred but not essential

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